OUR policies and procedures for handling customer information have been created with the understanding that there continues to be constant change in Internet technologies. With this change also comes change in Internet business methods to keep up with the technological changes. As a result, aokhost.net's policies and procedures are subject to change without notice to customer.

As we strive to provide the services requested by our clients, we constantly, collect, accumulate and store information and communications that may be deemed private or sensitive to certain individuals and/or bodies. Some of this information - such as the customer's name, address, telephone number, and credit card data - is provided to aokhost.net by its customers in order to establish service. Other information - such as the customer's account status, choice of services, and customer logs - is created and maintained by aokhost.net in the normal course of providing service.

Data Security

aokhost.net will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of aokhost.net, its partners, its employees and other customers of aokhost.net's services. To protect the loss, misuse, and alteration of information that is collected from customers, aokhost.net has necessary physical, electronic, and managerial procedures in place.

Opt Out & Modifications

Customers may opt out of receiving notices of new or upgraded products from aokhost.net and aokhost.net partners by sending a request to privacy@aokhost.net. In this request to privacy@aokhost.net, customers must identify: service purchased from aokhost.net, domain name (if applicable), contact information, and the date the service was purchased. However, customers may not opt out of receiving information from aokhost.net which is essential for maintaining or updating customers' accounts or system information.

All current customers may access and modify their personal information via their online personal control panel/account information page.


Disclosure of customer information and communications

aokhost.net will not otherwise disclose its customers' personal and account information unless aokhost.net has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of aokhost.net, its customers, or others, or where aokhost.net has a good faith belief that the law requires such disclosure.

aokhost.net also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that aokhost.net stores or transmits for its customers. The circumstances under which aokhost.net will disclose such electronic customer communications are when:

• it is necessary in order to provide service to the customer;
  

• it is necessary to protect the legitimate interests of aokhost.net and its customers;
  
• it is required to cooperate with interception orders, warrants, or other legal process that aokhost.net determines in its sole discretion to be valid and enforceable; and
  
• it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by aokhost.net and appear to pertain to the commission of a crime.